There's a reason your experience at mega resorts in Vegas and other landmark destinations is almost always impeccable and seamless, and in today's age, it seems like a huge part of that involves digital media. The hospitality industry is centered around doing whatever they can to stand out as the most accommodating and behind every flawless accommodation is a digital expert.
Well we can now expect a lot of innovation in MGM Resorts because Kelly Smith has just been appointed Senior Vice President and Chief Digital Officer of MGM Resorts International. This will bring MGM's brand more innovation and leadership than ever before- as Smith will provide strategic digital leadership and enhance guest experiences across brands.
Smith is well seasoned in the world of Mobile apps, e-commerce, and digital media. He is coming from Starbucks, where he served as VP of Global Digital Products, leading the teams who created the company's mobile and web products. In addition, Smith has entrepreneurial experience internationally and domestically.
We are excited for Smith's next chapter and look forward to watching one of our favorite hospitality companies grow!